Politique de remboursement
Subscription Termination
If you provide us with a notice of non-renewal according to the terms above, your Woof Pack subscription will terminate at the end of the subscription period.
YOU MAY NOT TERMINATE YOUR WOOF PACK PLAN PRIOR TO THE END OF THE SUBSCRIPTION PERIOD. EVEN IF YOU PROVIDE US WITH A CANCELLATION NOTICE, YOU WILL NOT RECEIVE A REFUND AND YOU WILL CONTINUE TO RECEIVE THE REST OF
THE WOOF PACK DELIVERIES LEFT ON YOUR SUBSCRIPTION PERIOD.
We reserve the right to terminate these Terms or suspend for indefinite periods access to the Services at any time without notice and for any reason whatsoever, including but not limited to conduct we believe constitutes a breach of these Terms.
Exchanges
Should a Product contained in our Woof Pack delivery package be defective, we accept exchanges within thirty (30) days of its shipping date, when the Product is unused, unopened, and in its original packaging. Once the returned Product has been received and inspected by us, you will be sent a replacement product within seven (7) to ten (10) business days of inspection. We do not guarantee that an identical Product will be available and you may be sent a replacement product of similar type and value. Please note that we do not provide prepaid return shipping labels and are not responsible for return shipping costs.
After thirty (30) days from shipping, Products are no longer eligible for an exchange. We do not refund original shipping fees on any order.

